Problems with buying the Premium on iOS
Sometimes, the purchase itself is successful, however, it doesn’t get activated automatically. In such cases, do the following:
- Go to the ‘Settings Screen’ and tap “Restore purchase”.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2F99435dfb-23bb-4417-8b8d-06014bc8b505%2FRestore_Purchase.png?table=block&id=90fd06a6-eff3-4ff0-a759-32de7f64e9f4&cache=v2)
Problems with buying the Premium on Android
- Sometimes, the purchase itself is successful, however, it doesn’t get activated automatically. In such cases, simply try restarting the app and/or your device.
- Sometimes, Google Play may have technical problems. In that case, do the following:
- Check your connectivity
- Restart your device
- Update the Google Play Store app
- Make sure the date and time are correct on your device
- Check your Google Play country
- You can find more detailed help here: https://support.google.com/googleplay/answer/1050566