Problems with buying the Premium on iOS
Sometimes, the purchase itself is successful, however, it doesn’t get activated automatically. In such cases, do the following:
- Go to the ‘Settings Screen’ and tap “Restore purchase”.
Problems with buying the Premium on Android
- Sometimes, the purchase itself is successful, however, it doesn’t get activated automatically. In such cases, simply try restarting the app and/or your device.
- Sometimes, Google Play may have technical problems. In that case, do the following:
- Check your connectivity
- Restart your device
- Update the Google Play Store app
- Make sure the date and time are correct on your device
- Check your Google Play country
- You can find more detailed help here: https://support.google.com/googleplay/answer/1050566
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