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Why was I charged after canceling my subscription?

Why was I charged after canceling my subscription?

If you cancel a subscription less than 24 hours before renewal, the cancellation may not take effect in time.

  • Apple or Google may already have started processing the renewal
  • The charge can still go through, even if you canceled on the same day
  • Your subscription stays active until the end of the paid period
  • It will not renew again after that

You can read more about this in Apple’s payment policy and Google’s payment policy.

Can I get a refund?

Yes. You can always request a refund directly from the app store that processed the payment as described here.

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